Our Professional Staff

Our experienced providers are committed to a high standard of patient care and are here for you throughout every stage of your hearing journey.

Who We Are

We understand choosing a hearing care provider is a big decision. At Concepts in Hearing, our number one priority is delivering exceptional patient care. Our staff combines years of expertise in hearing healthcare, and is well-trained on a variety of services ranging from evaluations to treatment.

We believe great care includes establishing great relationships with our patients. Treating hearing loss is an ongoing process that requires regular follow-ups, maintenance and cleanings to keep you hearing your best. Our staff is here to support you not only during your initial visit but throughout your entire journey to better hearing.

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Our Provider

lisa rademacher

Lisa Rademacher, MA, F-AAA


Lisa Rademacher, licensed audiologist and owner of Concepts in Hearing, has a bachelors degree in Communication Disorders from Indiana University and a masters degree in Audiology from Ball State University. She has more than 20 years experience in evaluating hearing impairments in children and adults, fitting hearing instruments and assistive listening devices, and dispensing custom earmolds and specialty earplugs. Before she owned Concepts in Hearing, she worked at Comprehensive Concepts in Speech and Hearing for 14 years. Lisa is active as an audiologist in her professional community, licensed in Ohio, and a fellow of the American Academy of Audiology. She is also a member of the Ohio Speech-Language-Hearing Association and a member of the Better Business Bureau.

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Our Office Staff


Nancy Schwandner

Office Manager

Nancy grew up in Cincinnati and is a graduate of the University of Cincinnati.  She earned her Business Administration degree in Marketing.  After having the opportunity to support her husband’s start-up business and stay at home to raise their three boys, she re-entered the marketplace.  Because of her desire to help others, especially seniors, she served two large non-profit senior communities doing philanthropy work and managing a volunteer program.

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